Holy sheets: Multifactor authentication bug locks out Office 365 users

FSLogix website homepage showing the news about joining Microsoft

The problem is down to multi-factor authentication - a security mechanism which confirms a user's identity.

Office 365 ProPlus is now the best Office experience, and, with FSLogix enabling faster load times for user profiles in Outlook and OneDrive, Office 365 ProPlus will become even more performant in multi-user virtual environments (including Windows Virtual Desktop).

Pete Banham, cyber resilience expert at Mimecast, commented: "Incidents like today's Azure multi-factor authentication issue pose serious productivity risks for those sticking to a software-as-a-service monoculture".

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Microsoft officials said they anticipate that FSLogix will help provide faster load times for user profiles in Outlook and OneDrive. This latest issue is affecting global users, including people from Norway, Australia and the United States expressing frustrations via social media sites.

Microsoft Azure's multifactor authentication system was down for an extended period of time Sunday evening into Monday morning, preventing users at companies that require that step from logging into their Office 365 accounts. Engineers are continuing to monitor for a reduction in user authentication errors as a result of this hotfix. Without the ability to securely log in, knowledge worker employees are unable to do their jobs. Microsoft plans to use FSLogix' technology to improve the Office 365 virtualization experience, according to a November 19 blog post announcing the deal.

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