Windows 10 Pro activation error downgrades users to Home

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Reports came in overnight that Windows 10 Pro systems were displaying a notification that the user's license key was invalid for the Pro edition and advising to install Windows 10 Home instead.

Twitter user Matt Wadley was one of the first out of the gate, complaining that following an update to the freshly released Insider build of next year's Windows, his machine now thought it had a Windows 10 Home licence. Thing is, going to the Store apparently has no effect.

In the meantime, the problem does not look to be too widespread, which will be small comfort to affected users who, er, might want to join a domain, set up Hyper-V or all of the other goodies found in Windows 10 Pro. However, several Insiders have also reported of similar deactivations indicating that this could be a problem at Microsoft's end.

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The cause for this is being attributed to the failure of Microsoft's Activation Servers to validate the Windows 10 licenses. This issue seems to affect those running even earlier Windows 10 versions as well. The company issued an Emerging Issue notice, and a copy of a technical support chat states that the activation error is known to impact Windows 10 Pro users in the US, Japan, Korea, and other unnamed countries. I am very sorry to inform you that there is a temporary issue with Microsoft's activation server at the moment and some customers might experience this issue where Windows is displayed as not activated.

Some users said they had contacted Microsoft support and were told incorrectly they needed to repurchase licenses or somehow obtain new product keys.

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