GameStop halts its unlimited used game rental program

GameStop spiel

GameStop is offering a full refund and letting players pick out one pre-owned game for free, which sounds like a pretty solid way to apologize. Whether or not the program's specifics will change as a result of the suspension remains unclear. This essentially turned GameStop into a kind of library where you can pay to take out any games you want to play.

GameStop's all-you-can-eat subscription to used games has been suspended, apparently over concerns with how the aging computer systems in the company's 7,000 stores can handle and track checkouts.

The spokesperson specified that the roll out was being paused due to "program limitations".

GameStop's entrance into the game-rental market comes amid the company's continued financial difficulties. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", a GameStop spokesperson told Kotaku.

Either way, the PowerPass program is now suspended and there's no word whether or not the program will be reinstated.

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However, GameStop has since instructed store employees to remove all signage relating to the program, which has drawn considerable interest from the gaming community.

Don't worry if you've already bought a PowerPass subscription, though.

According to leaked documentation regarding PowerPass, the service was supposed to officially launch on November 19.

Update: Asked for comment, GameStop replied to Polygon with this statement.

In a likely attempt to stem the tide of game downloads, GameStop has devoted more and more floor space in each store to physical geek culture goods like Funko Pop figurines and T-shirts. At the end of the six months, customers would be allowed to keep one of the games they had rented during that timespan.

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