Apple releases statement revealing connectivity problems with the Apple Watch Series 3

Tim Cook

There are a lot of reports hitting the 'net this morning in reviews of the Apple Watch Series 3, which indicate that there are some LTE connectivity issues - causing Apple to take a small dip this morning and a speed bump in its march to $1 trillion. A Wall Street Journal review reported similar problems.

The built-in cellular connection, a first for the Apple Watch, has been a major selling point for the Series 3.

Unfortunately, we still don't know when that software release is expected, or exactly how it will fix the issue of the Watch connecting to cellular networks when it's supposed to.

"We are investigating a fix for a future software release", the email said.

Many reviewers such as the New York Times praised the new features and gave generally positive assessments.

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The glitch in the new Apple Watch, slated to go on sale in stores Friday, is that key features like Siri and Apple Music - as well as the much-hyped ability to make phone calls - did not work reliably. The addition of cellular LTE connectivity is the biggest change to the smartwatch.

It's worth noting that some separate reviews of the Apple Watch Series 3 haven't mentioned such connectivity issues.

Apple shares on Wednesday slid 2.2 percent to $155.27. Apple had touted up to 18 hours of battery life but said the watch would get only one hour on a cellular phone call. A model of the Apple Watch Series 3 without LTE support will also begin shipping this week, with prices starting at $329.

Bob O'Donnell, an analyst with Techanlysis Research, said the watch reviews, paired with reviews of the iPhone 8 that were generally positive but described the phone as an incremental improvement on its predecessor, put more pressure on the iPhone X to garner good press before its November 3 launch.


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